Operations
OTIF: On-Time In-Full Delivery Percentage
On-time delivery rate measures the percentage of orders delivered to customers by the promised date. It's a core indicator of supply chain reliability.
Why It Matters
Late deliveries erode customer trust and increase support costs. For B2B companies, late delivery triggers penalties and jeopardizes contracts.
How Novastra Helps
Novastra maps the end-to-end delivery pipeline, identifies bottlenecks, and builds scheduling and routing systems that hit delivery windows consistently.
(On-Time Deliveries / Total Deliveries) x 100
Framework Phase
5
Re-engineer
Rebuild the machine while it runs